Privacy Policy
Last updated: August 2026
The Credit Lab (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal information you provide directly, such as your name, email address, phone number, and company details when you contact us or request a service.
- Usage data automatically collected when you visit our site, such as your IP address, browser type, pages viewed, and the time and date of your visit.
- Cookies and similar technologies used to improve your browsing experience and analyse site traffic.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services;
- Respond to your enquiries and communicate with you;
- Improve our website and understand how it is used;
- Send you relevant updates, where you have agreed to receive them;
- Comply with our legal and regulatory obligations.
How We Share Your Information
We do not sell your personal information. We may share it with trusted third-party service providers who assist us in operating our website and delivering our services, or where required to do so by law.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information, as well as to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below.
Cookies
Our website uses cookies to enhance your experience. You can control or disable cookies through your browser settings, though this may affect how the site functions.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: The Credit Lab, Email: info@thecreditlab.co.uk, Address: HQ Atlantic House, 18-22 Hamilton Street, Wirral CH41 1 AL